Sistersville General Hospital Reviews

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2.6
60% Recommended
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Family Practice (FNP, Family Medicine)

Dr. Ebbert

PROS:

This doc left the exact same reviews about herself on other reviews websites. Don't worry Sistersville General is next on the chopping block.

CONS:

None

Family Practice (FNP, Family Medicine)

Nice Upgrading of Personal and Med Equipment

PROS:

I have personally observed that Sistersville General Hospital as well as it's Rural Outreach Facilities have received "MUCH NEEDED" personal upgrade(change over) as well as even Med Equipment with additional Med Services abilities. I have Personally seen this facility grow for the Better over the last few years to the point that as of today, I LIKE what I see! Recently, I took my own mother to Sistersville General Hospitals Rural Outreach Middlebourne facility so that she could become established with a new Primary Care Physician, Dr. Jana Ebbert, D.O. Whom I saw in person myself 2 days prior, for almost a 2 hour medical office visit. Dr. Ebbert's Great Attention to Detail, along with the ability to look at me and correctly answer all of my questions, without hesitation, sustained that I was dealing with a "PROFESSIONAL." Yes, I must confess, I do test knowledge of a prospective physician, as well as watch how they are watching me, to see if they are making a Good Assessment of my own medical short-comings. I also was surprised how SWIFTLY an individual could obtain an appointment if they wanted to schedule in-advance, same day (hours), or even the next day if the patient desires. Also, they even offered "WALK-IN" service's to "SWIFTLY" see a PCP at this Rural Facility. NOW THAT IS QUALITY SERVICE, that I personally witnessed while I was visiting this facility. The standard of Medical Care provided by the SGH Rural Outreach Middlebourne Facility, in my view, "SETS AND ESTABLISHES THE STANDARDS" that OTHER facilities should be looking to achieve! From the Front Office Staff GREETING each person as they entered the facility, to the RN preparing the paperwork/in-take prior to the Doctor coming into the room, to the Doctor Visit itself, as well as walking with the patient back to the Front Office Desk so that a Follow-up appoint, lab test and the like are properly prepared before the patient leaves the facility... Excellent Customer Service skills at this Rural Outreach Facility! Lastly, in ANY facility, if there is any sort of inner office tension and the like, OTHERS/patients can pick up on that ASAP. I felt that all of the Staff at this facility were working in HARMONY with one another. And even among themselves, the workers spoke politely to one another.

CONS:

Name Badges for the staff. For myself, I like to have the ability to learn the name of each person that I come in contact with, without having to ask each person, "What is your name?"

Family Practice (FNP, Family Medicine)

Dr.Jana Ebbert

PROS:

Dr. Jana Ebbert is one of the worst she use to be a nurse lost her license for lying on resumes about education and making fake diplomas.

CONS:

Use to hire good staff now they find what they can. The work load became to heavy and they lost two good doctors.

Emergency Room (ER)

Great Community Hospital

PROS:

Highly skilled, compassionate staff. Low stress work environment. Provides very unique work environment that larger facilities cannot offer. Affords training in both medical surgical and emergency department. Growth opportunity.

CONS:

Limited resources.

Educator

One Star

PROS:

None

CONS:

Good orientation

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